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  • Writer's pictureSam Wilks

The Crucial Role of Security Training in Workplace Violence Prevention

In addressing workplace violence, the significance of training extends beyond mere procedure—it is an essential strategy for prevention. Effective training programs are imperative for employees, supervisors, and all staff members who might respond to incidents of workplace violence. Such training, often conducted by an agency's Employee Assistance Program or external Registered Training Organisations, alongside Security and Employee Relations staff, is not just procedural but relational.

The utility of these sessions is multifaceted. Firstly, they familiarise employees with the experts within the agency who can assist in navigating potentially violent situations. There is a marked increase in the likelihood that employees and supervisors will seek help at early stages if they are acquainted with the agency officials who are positioned to assist them. This personal connection is crucial—it demystifies the process of seeking help and fosters a sense of community and support within the workplace.

The types of training that have proven effective in curbing violence and other threatening behaviours are diverse, yet they share common goals: to inform employees that management takes threats seriously, to encourage the reporting of incidents, and to demonstrate management's commitment to addressing these issues promptly and effectively. Such training not only equips staff with the necessary skills to handle potentially volatile situations but also communicates a clear message about the organisation's priorities.

This proactive approach underscores management's dedication not just to the resolution of incidents but to the cultivation of a safe, supportive work environment. By investing in comprehensive training programs, organisations affirm their commitment to the well-being of their workforce and the integrity of their operational environment. This commitment is critical to fostering an atmosphere where safety is paramount and violence is systematically deterred.

 From the author.

 The opinions and statements are those of Sam Wilks and do not necessarily represent whom Sam Consults or contracts to. Sam Wilks is a skilled and experienced Security Consultant with almost 3 decades of expertise in the fields of Real estate, Security, and the hospitality/gaming industry. His knowledge and practical experience have made him a valuable asset to many organizations looking to enhance their security measures and provide a safe and secure environment for their clients and staff.

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