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  • Writer's pictureSam Wilks

Mental Health Resources for Security Officers in Australia


In human experiences, there exists an often-neglected realm, a place where the soul is both nurtured and tested—the realm of mental health. For security officers, this domain becomes particularly poignant. They stand at the intersection of society's needs and its challenges, tasked with maintaining order while confronting the very elements that can disturb it.

Australia, with its vast landscapes and diverse cultures, is not immune to the global challenges of mental health. The role of a security officer here is multi-dimensional, often requiring them to be both protector and confidant, counselor and sentinel. With over 650 security personnel under my guidance, I've journeyed into the depths of their experiences, and the consistent theme that emerges is the necessity for robust mental health support.

While the physical demands of a security officer are evident, the psychological toll remains shrouded in shadows. Every interaction, every confrontation, leaves an imprint on the psyche. Over time, these imprints can accumulate, leading to stress, anxiety, and, in severe cases, trauma.

Imagine, for a moment, a vast ocean. On the surface, the waters may appear calm, but beneath, currents of emotions, memories, and experiences swirl. These currents, if unchecked, can become turbulent, leading to a storm of mental health challenges.

Australia has taken significant strides in the realm of mental health support. For security officers, several resources stand out: Lifeline 13 11 14

Black Dog 1300 224 636

Mental Health Services Helpline NT 1800 332 388

Many security firms have begun to recognize the importance of mental health and offer counseling services as part of their employee benefits. These services provide a confidential space for officers to discuss their experiences and seek guidance. Also peer support groups, or spending tiume with your colleagues and discussing issues can help. There's immense power in shared experiences. Peer support groups, often organized by veteran security officers, serve as platforms for open dialogue, mutual support, and collective healing.

Just as one would administer first aid for a physical injury, mental health first aid equips individuals with the skills to assist someone experiencing a mental health crisis. Numerous organizations in Australia offer this training, tailored specifically for security personnel.

In the digital age, support is often just a click away. Websites like Beyond Blue and Lifeline offer resources, helplines, and online counseling options tailored for professionals in high-stress roles.

The fabric of Australian society, woven with threads of community and camaraderie, plays a pivotal role in mental health support. Indigenous cultures, with their deep-rooted connection to the land and community, offer insights into holistic well-being. Embracing practices like group storytelling, nature immersion, and communal gatherings can serve as therapeutic avenues for security officers.

While external resources are invaluable, the journey toward mental well-being also requires introspection. I often advocate for practices like meditation, journaling, and reflective solitude. By diving deep into one's psyche and confronting the dragons of doubt, fear, and trauma, one can find clarity, peace, and resilience.

Incorporating these practices into training modules and ensuring that mental well-being is as integral as physical fitness, can transform the landscape of security training in Australia.

The role of a security officer is a dance of strength and sensitivity, authority and empathy. In the vast and varied landscape of Australia, where the ancient echoes of the land meet the modern rhythms of society, ensuring the mental well-being of these guardians becomes paramount.

It's not just about providing resources; it's about fostering a culture where seeking help is seen not as a sign of weakness but as an act of strength. Every security officer, regardless of their experiences, knows that they are supported, valued, and understood.

In the end, it's not just about guarding spaces and assets; it's about safeguarding the human spirit, ensuring that it thrives in harmony, resilience, and peace. From the author.


The opinions and statements are those of Sam Wilks and do not necessarily represent whom Sam Consults or contracts to. Sam Wilks is a skilled and experienced Security Consultant with almost 3 decades of expertise in the fields of Real estate, Security, and the hospitality/gaming industry. His knowledge and practical experience have made him a valuable asset to many organizations looking to enhance their security measures and provide a safe and secure environment for their clients and staff.

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